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Yeyian Warranty

At Yeyian Gaming, we design gaming PCs, components, and accessories built for performance and reliability. To ensure customer confidence, all Yeyian products are backed by a limited warranty that protects against manufacturing defects in materials and workmanship during normal use.

Warranty coverage varies depending on the product category. Below you can find the standard Yeyian warranty periods for our gaming hardware and accessories.

Warranty Terms

Yeyian Gaming provides a limited warranty for its products beginning on the date the product is delivered after purchase from an authorized Yeyian retailer or reseller.

This warranty is limited to the original purchaser and is not transferable, except where such limitation is prohibited by applicable local law.

Yeyian warrants that its products will be free from defects in materials and workmanship under normal use for the duration of the applicable warranty period.

Any product replaced by Yeyian Gaming under warranty will be covered for the remainder of the original warranty period or thirty (30) days, whichever is longer, unless otherwise required by applicable local law. Products provided as replacements outside of standard warranty coverage will include a thirty (30) day warranty period from the date of shipment.

The length of the warranty period varies depending on the specific product. Warranty information may be found on the product packaging, within the user documentation, or in the warranty coverage list provided below. If multiple warranty periods are listed for the same product, the longest applicable warranty period will apply.

Gaming Accessories & Peripherals Warranty

Most Yeyian gaming accessories and peripherals include a 1-year limited warranty. This coverage applies to products such as mechanical keyboards, gaming mice, mouse pads, webcams, microphones, DRAM memory modules, backpacks, gaming chairs, SSDs and audio devices including headsets and headphones.

This warranty protects customers against manufacturing defects and ensures reliable performance during normal product use.

PC Components Warranty

Several Yeyian PC components include extended warranty coverage to support long-term system reliability. PC chassis, air coolers, case fans, and monitor panels are covered by a 2-year limited warranty, while AIO liquid coolers and gaming monitors include a 3-year limited warranty.

These warranty periods help ensure that key components in your gaming setup maintain optimal performance over time.

Power Supply Warranty

Warranty coverage for Yeyian power supplies depends on the product series:

• • Thunder Series Power Supplies: 1-Year Limited Warranty
• • Bronze Series Power Supplies: 3-Year Limited Warranty
• • Gold and Platinum Series Power Supplies: 5-Year Limited Warranty
• • Gold and Platinum Series Power Supplies: 5-Year Limited Warranty

Gaming PC Warranty – Yeyian Shield

All Yeyian prebuilt gaming PCs include a standard limited warranty that covers defects in materials and workmanship under normal use during the applicable warranty period as follows:

• • 3-Year labor and parts (CPU, GPU, DRAM, SSD)
• • 1-Year all other parts
• • 1-Year Shipping (U.S. Only – Excluding Puerto Rico, Alaska and Hawaii)

For customers seeking additional protection, Yeyian Shield offers an optional extended warranty plan available for purchase. Yeyian Shield extends coverage beyond the standard warranty and provides additional protection for your gaming system, helping ensure long-term performance and peace of mind.

Extended coverage options may include benefits such as longer warranty periods, priority technical support, and continued hardware protection after the standard warranty expires.

For more information about extended coverage options and eligibility, please visit the Yeyian Shield page or contact the Yeyian support team.

Warranty Exclusions

This warranty does not cover problems or damage resulting from, including but not limited to, the following:

• • Normal wear and tear resulting from regular use
• • Any modification, misuse, abuse, accidents, negligence, misapplication, or unauthorized repair or disassembly
• • Improper installation, operation, or maintenance, including use not in accordance with the product instructions or documentation provided by Yeyian
• • Connection to improper power sources or voltage supplies
• • Damage caused by external factors not related to defects in materials or workmanship
• • Products used for cryptocurrency mining or similar high-intensity computational operations
• • Cosmetic damage that does not affect the functionality of the product
• • Products purchased from unauthorized resellers or marketplaces.

Except where prohibited by applicable law, any implied warranties on Yeyian hardware products are expressly disclaimed.

Counterfeit products are also excluded from this warranty. Counterfeit products are any products that Yeyian determines, at its sole discretion, were not manufactured by Yeyian or its authorized manufacturing partners. Counterfeit products may be reported for investigation and will not be returned.

Obsolete or Discontinued Products

If a product covered under warranty is obsolete or discontinued, Yeyian will attempt to replace the product with the same model, if it is available. If the original product is no longer available, Yeyian reserves the right to replace the obsolete or discontinued product with a product of similar function, performance, and value.

Warranty Support & Claims

If you need help with a Yeyian warranty claim, product support, or warranty information, our support team is ready to assist. For full warranty terms, eligibility requirements, and claim instructions, please visit the Yeyian Support Center or contact our customer support team.